Komtel Partners with Cervalis to Provide Co-Location Hosting of its Mission-Critical Internet and IVR Operations

Komtel Beefs up Infrastructure to Support Growth of IT Services within Industry

Danbury, CT, November 9, 2005

Komtel, a next-generation provider of IT services to the National Association for Retail Marketing Services (NARMS) and Mystery Shopping Providers Association (MSPA) communities, today announced that it has partnered with Cervalis to provide the co-location facilities for it's state-of-the-art ASP Services consisting of high-end Web, IVR and database servers and software applications.

Komtel is a provider of the robust Site Service Managerâ"¢ (SSM) System, which allows Merchandising, Demonstrations and Mystery Shopping companies to utilize various high-end technologies such as Web, IVR and Handheld devices to streamline business processes, and support business volume growth, while minimizing IT overhead and development costs.

Due to the rapid growth of its IT infrastructure and online capabilities, Komtel selected Cervalis to provide the highest levels of availability, security and performance for its Internet and IVR operations, including infrastructure management, Web site monitoring and round-the-clock support.

In addition, Komtel purchased and configured all new hardware, as well as upgraded it's software to support this new infrastructure, which will allow them to take on larger clients with substantial transactional volume, as well as provide lightning quick response times for all clients

"Our customers depend on the availability and security of our services to conduct their business safely and conveniently," said Steve Kohanek, president of Komtel. "With its completely redundant, fault tolerant facilities, along with our upgraded hardware and software, our enhanced infrastructure allows us to concentrate on developing and delivering our products and services, while ensuring continuous uptime and 24 hour-a-day management of our mission-critical applications. Cervalis is also SAS 70 and TruSecure certified, which gives us the assurance that we are in good hands."

To request more information or to set up a Webex or in-person demo of the Site Service Manager service, send an email to sales@komtel.com. To view pictures of the Cervalis facility, click HERE.

Cervalis is a premier provider of IT outsourcing, Business Continuity and managed Internet hosting solutions that enable speed-to-market and enhance the way companies conduct mission-critical operations on the Internet. Through its state-of-the-art, fault-tolerant Internet Data Centers in Dutchess County, New York and its headquarters in Stamford, Connecticut, Cervalis offers high availability, world-class management services and customer support with the technology needed to scale complex environments in a timely, secure and cost-effective manner. These multi-million dollar state-of-the-art facilities are equipped with industry-leading hardware, software and communications equipment to provide premier managed hosting, IT outsourcing, Business Continuity and custom hosting solutions.

Komtel (www.komtel.com) uses Web, Interactive Voice Response (IVR) and Handheld devices to provide IT application services to companies that service the retail industry. Komtel resides in Danbury, CT and has been in business since 1993.

For more information on Komtel products and services, please visit our Contact Information page.

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