Komtel Partners with Cervalis to Provide Colocation
Hosting of its Mission-Critical Internet and IVR Operations
Komtel Beefs up Infrastructure to Support Growth of IT Services
within Industry
Danbury, CT, November 9, 2005
Komtel, a next-generation provider of IT services to the National
Association for Retail Marketing Services (NARMS) and Mystery
Shopping Providers Association (MSPA) communities, today announced
that it has partnered with Cervalis to provide the colocation
facilities for it's state-of-the-art ASP Services consisting
of high-end Web, IVR and database servers and software applications.
Komtel is a provider of the robust Site Service Manager (SSM)
System, which allows Merchandising, Demonstrations and Mystery
Shopping companies to utilize various high-end technologies
such as Web, IVR and Handheld devices to streamline business
processes,
and support business volume growth, while minimizing IT overhead
and development costs.
Due to the rapid growth of its IT infrastructure
and online capabilities, Komtel selected Cervalis to provide
the highest
levels of availability,
security and performance for its Internet and IVR operations,
including infrastructure management, Web site monitoring
and round-the-clock support.
In addition, Komtel purchased and
configured all new hardware, as well as upgraded it's software
to support this new infrastructure,
which will allow them to take on larger clients with substantial
transactional volume, as well as provide lightning quick
response times for all clients
"Our customers depend on the availability and security
of our services to conduct their business safely and conveniently," said
Steve Kohanek, president of Komtel. "With its completely
redundant, fault tolerant facilities, along with our upgraded
hardware and software, our enhanced infrastructure allows
us to concentrate on developing and delivering our products
and
services, while ensuring continuous uptime and 24 hour-a-day
management of our mission-critical applications. Cervalis
is also SAS 70 and TruSecure certified, which gives us
the assurance
that we are in good hands."
To request more information
or to set up a Webex or in-person demo of the Site Service
Manager service, send an email
to sales@komtel.com. To view pictures of the Cervalis
facility, click
HERE.
Cervalis is
a premier provider of IT outsourcing, Business Continuity and
managed Internet hosting solutions
that enable speed-to-market
and enhance the way companies conduct mission-critical
operations on the Internet. Through its state-of-the-art,
fault-tolerant
Internet Data Centers in Dutchess County, New York
and its headquarters in Stamford, Connecticut, Cervalis offers
high
availability,
world-class management services and customer support
with the technology needed to scale complex environments
in
a timely,
secure and cost-effective manner. These multi-million
dollar state-of-the-art facilities are equipped with
industry-leading
hardware, software and communications equipment to
provide
premier CT and NY managed hosting, IT outsourcing, Business Continuity
and custom
hosting solutions.
Komtel (www.komtel.com) uses Web,
Interactive Voice Response (IVR) and Handheld devices to provide
IT application
services to companies that service the retail industry.
Komtel resides
in Danbury, CT and has been in business since 1993.
For
more information on Komtel products and services,
please visit their home page.
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